Job Planning & Management Ideas Portal
What problem is the customer facing?
In the construction world, they will be scheduling 5 or more appointments per phase. If the Project gets pushed back a week due to a delay, they would need to click the Edit Appointments button and go in and manually change the date out on week for each appointment. For one or two appointments, this isn't too bad, but when you get to 5 or more, it's a lot of extra clicks. These kind of delays happen often in Construction
Why is it useful?
Being able to reschedule these forward on a consistent time basis would save a lot of clicking, and a lot of organizational headaches. It would help prevent mistakes being made from the rescheduling process as well. Right now when they add 5 appointments, it uses the business hours to schedule them out for the next 5 work days, preventing human error when they click the individual dates. This functionality at a reschedule level is important as well.
Who would benefit from it?
Dispatchers, Project Managers, Construction Vertical
Do you have a recommended solution?
Add a Reschedule button that allows you to choose the Appointments you want to reschedule (I'm thinking by checkbox with a "Select All" option as well). Once all the appointments are selected you are given an option to choose how far forward you want to reschedule these (1 day, 1 week, etc.). A confirmation pops up showing the previous dates and the new dates, and then you can click Save to reschedule everything.
M&M Water Well has requested this feature also. They drill water wells with the truck, and if their driller gets done with a job a day early, they need to move all of the driller's appointments up (or back if a specific job takes longer than originally planned) - having to do this manually for potentially dozens of scheduled appointments is a huge time sink, and it happens on a fairly regular basis.