Job Planning & Management Ideas Portal
Customer would like the tech who has generated the lead to be added to the audit trail, or at least add when the tech input is being changed. Without seeing this detail, it is resulting in them overpaying/underpaying techs when TGL is changed from one tech to another
If you edit a job there is a "lead generated from" and "lead generated by", they need that logged when it gets changed. They are saying that the first action is being logged but when updated, does not.
Please provide example scenario.