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Job Planning & Management Ideas Portal
Status Needs review
Created by Deleted User
Created on Feb 11, 2019

Adding an Alert When Booking Job for A Checked Out Tech

Add a pop-up to notify CRS/Dispatchers if they are booking a job for a technician on a day that the technician already been "check out" via the gear icon on the Dispatch Board. At this moment, you are able to assign a job to a tech who has been checked out without any kind of a pop-up. This can result in "no shows" if a mistake was made by assigning a "checked out" technician since the job does not appear on the dispatch board.

The pop-up could be similar to those already in the system when you are trying to book a job for a tech who already has a job in that time frame or when you are trying to book a job outside of business hours. // Requested by Edgar Gonzalez on No Team
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