Currently projects are only able to be scheduled for a single locations per customer. This causes problems for a lot of customers who do work for landlords servicing multiple units or installations. Future jobs are still broken up by units and the ability to keep track of individual location history is still important but commercial customers and landlords need a single invoice requiring customers to use mocked up invoices in QuickBooks instead of utilizing ServiceTitan.
Within ServiceTitan, this also loses the valuable equipment history when projects have to be scheduled at a single project location instead of being able to track the work on the actual location equipment being serviced preventing the ability to market future maintenance and track the health of equipment easily.
Allowing jobs within a project to be scheduled to any of the locations under the customer would greatly reduce a gap in common workflows for companies and allow them to consistently utilize some of the most valuable features in ServiceTitan and simplify processing important jobs as well as reduce support cases resulting when a project location under a customer is changed by mistake or edited.
tenant mackeymechanicalservicescoinc would benefit from this great. They will be doing a new build project that will encompass 97 different locations
tenant aaanorthgate needs this too
This is a huge pain point for tenant airservicesunlimited. They work with many plants/refineries that can have between 70-200+ service locations within one address
Tenant greeleyfurnace just brought this major pain point up the other day, but I have a few other customers that also do a lot of work with landlords/property managers that service multiple units within a building (ie. apartments, commercial space) that they perform routine maintenance work collectively that would be so much easier to track the jobs within the same project.