Description:
When a user marks a job as a warranty or a recall job, the job audit trail currently says the same thing as when a lead is generated from the job.
The job audit trail currently says "Sam Smith set the job generated from Job 1234" regardless if it is for a recall, warranty or lead generated from.
What problem is the customer facing?
The user is unable to quickly identify if the job is marked for a warranty, recall or lead generated from. The user would need to click the edit pencil on the job to identify it.
Why is it useful?
It would be useful so that the user can quickly identify on the job audit trail that the job was marked as a warranty or recall job.
Who would benefit from it?
All office users.
Do you have a recommended solution?