There are currently no reports that aggregate information from the Additional Comments field when placing a job on Hold. The tenant I am working with believes that this should be a toggle setting to make this field optional (as they currently enter gibberish or believe this field to be useless since there is no reporting on it. )
I understand the function. It’s moreso they do not want to have to enter information here, as a required field.
The reason textbox is so someone can leave a description of why a job is going on hold. it's more about being able to reference it later, rather than pulling a report.
Hi, is there further info I can provide for this?