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Job Planning & Management Ideas Portal
Status Needs review
Created by Guest
Created on Oct 3, 2019

Mark other assigned Technicians as "Done" when marking a job as Complete

Issue

Currently if Technicians are assigned to a job, yet they are not currently Dispatched/Arrived to the job, and the job is marked as Complete (w/ tech timesheets) on the office end, the technicians do not update to a "Done" status and stay in a scheduled status. If the job has been exported, we cannot change these status and the job is locked with the "Scheduled" status although the job has been completed

Potential Solution

Allow the status to change for the technician when the job is marked as completed to help clean up the consistency of the UI

Current Workarounds

Current workaround is having the jobs dispatched to the job and marking the job as complete to get around this issue.

Wins

By changing this functionality, this will allow the tenant to clean up their jobs and properly manage the jobs in regards to their Technicians as the Job is completed, and essentially the technicians should not be viewed as a scheduled status.

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