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Job Planning & Management Ideas Portal
Status Needs review
Created by Guest
Created on Jan 29, 2021

Disabling "FilterLeadJobsWithSameCustomer" significantly increases search load/buffer times

Enterprise tenant Parker and Sons requested that the FG "FilterLeadJobsWithSameCustomer" be disabled so they could more effectively link recall/warranty/lead jobs to jobs under different customers. The reason being that they have retail jobs that are assigned to different customer profiles from the location profile. Tenant is aware that having this filtering FG disabled will result in longer load times because all of the job numbers have to be searched in the database versus just that customer’s jobs. However noted that with how large they are, auditing jobs and flagging them warranty or recall has to be done after-the-fact. Tenant is stating that this drastically impacts their user efficiency and are looking for a better solution or workaround to this situation.

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