Tenant elitesystems has submitted the idea to allow jobs to be paused from the office, rather than only allowing them to be paused from mobile. It is a hindrance to the business' operations to only be able to place a job on hold from the office (the only current option to 'pause' a job from the office is to place a job on hold, but that removes the job from the technician's schedule), and they are requesting that the functionality to pause jobs from the office be added.