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Job Planning & Management Ideas Portal
Status Needs review
Created by Guest
Created on Mar 2, 2022

Allow "Optimize Technician Route" to choose whether the technician should start at the Job furthest or closest away from the Home Address

Issue:

  • Customer is stating that they're running into issues because their technician is starting close and ending really far away.

Potential Solution

  • Ability to use the Home Address as a starting point or ending point for their jobs. IF we allow the extra capability of using the furthest away job as the starting point, whereas the tech can slowly make their way back to the "HOME ADDRESS" this would assist in the technicians life so their End of Day can allow them to end up closer to home.

Current workarounds

  • No current workarounds for this

Wins

  • Improvement of Technician life as well as improvements into the capabilities for technician optimization.

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