When the customer goes to print out their job costing the customer's name isn't included. They then have to go back and write the customer's name and information by hand.
It's useful because the customer's information would be on the job costing print out.
All ServiceTitan customer's who print out their job costing can benefit from this. It helps keep all of their information organized and attached to the specific customer.
Recommended solution would be to add the customer's information onto the job costing.