Skip to Main Content
Job Planning & Management Ideas Portal
Status Needs review
Created by Guest
Created on Jan 23, 2019

Change job type functionality in Mobile to match office side

What problem is the customer facing?

The customer would like job types to function the same way in mobile that they do on the office side. For example, you can link specific business units to certain job types so that when a job type is selected it will only allow a specific business unit to be selected. Mobile allows the technician to select any business unit when booking the job, whereas the office side correctly displays only the two business units linked to the selected job type.

Why is it useful?

Consistent functionality across both platforms

Who would benefit from it?

Technicians and office users

What value does it provide the business?

Easier use for techs and office users

Do you have a recommended solution?

Change mobile functionality to match office functionality

  • Attach files
  • Guest
    Reply
    |
    Feb 28, 2022

    Tenant mpeservicesllc would benefit a lot from this. They have their technicians schedule jobs from the mobile side and should not have the ability to book outside the approved BUs attached to each job type.

  • Guest
    Reply
    |
    Feb 6, 2019

    Hey team, any thoughts on this one?

  • Guest
    Reply
    |
    Jan 30, 2019

    This is extremely important!  Techs normal workflow has nothing to do with selecting Business Units, and in the Mobile they are not guided like the CSR's are.  Because Business Units can be linked to Classes this can have terrible effects downstream.

  • +1