Job Planning & Management Ideas Portal
What problem is the customer facing?
The customer is facing an issue where a dispatcher accidentally booked a job for a previous date and the technician assigned to the job was able to dispatch to it, causing confusion for their customer. They would like to prevent jobs scheduled for previous dates from appearing on their techs' mobile dashboards.
Why is it useful?
Prevents techs from accidentally dispatching to historical jobs.
Who would benefit from it?
Dispatchers and technicians
Do you have a recommended solution?
Prevent jobs scheduled for previous dates from appearing on techs' mobile dashboards.
