Job Planning & Management Ideas Portal
A tenant requested an alternative solution to using DFN for multi-tech jobs. Their technicians are misusing it and leaving jobs open because they're having a hard time figuring out which tech is the last one to leave. Everyone ends up clicking Done For Now and the job is just left open (which leaves the office side to have to go back and fix).
They don't want to use DFN at all, but they also don't want to increase office user workload by making the office users clean up after their techs or have to unassign techs from jobs (which they also don't want b/c the dispatch board wouldn't accurately reflects what the tech did that day) if they decide not to use DFN.
It would be convenient if techs had the ability to end their timesheet on a job and remove it from their queue without completing it or using the DFN button.
