All ideas

When setting up job alerts, the tenant can only select one BU. They have to go through the process of creating the same job alert for multiple BU's, which is very tedious. As they grow, their list of job alerts is going to grow. Being able to sele...

What problem is the customer facing? Currently, assigning/reassigning multiple technicians within a job as once requires adding or removing each technician individually. This can be cumbersome when there are multiple technicians that should be ass...

Problem: When you go to a sold estimate > book job > you're directed to the main call booking screen. But when you go to an existing job > book a recall or warranty job > a simply flyout opens to book the recall or warranty job. Useful...

Office is having to click into invoices and then go back to previous job page which is cumbersome when checking multiple invoices in a single account. Would like ability to have the invoice details display in a pop out similar to how customer info...

Very similar to current idea: "Ability to Duplicate Business Units" https://ideas.servicetitan.com/ideas/ONB-I-33 An Enterprise tenant has multiple industries and are in need of adding job types or editing existing job types rather it be as simple...

If a tenant knows 4 technicians will be working on a large install job, he has to assign each one individually which is very time consuming. If technicians are working on teams to complete a large job, this functionality will save time. This is su...

Customer would like the ability to "Highlight" certain areas of the Job Summary for their technicians to view, and would also like the Invoice summary to include the same functionality for their customers. Certain areas of the Job/Invoice Summary ...

Some customers provide a blanket PO that they'd like to see re-used for future jobs they schedule. Especially with adding a dollar cap to one, as customers provide a PO up to a certain balance. This would give back more time to CSR's and techs and...

The customer is experiencing some issues with the v1/jobs endpoint as it does not include certain models. This would be useful for any customers who is looking to build out their own integration and who needs to look at a specific set of data fiel...

Currently, editing anything on the job page is tied to the Edit Job permissions. Some shops would like additional granularity into editing juts specific pieces of the job, just as Job Type or Business Unit.