Jobs - Show Cancellation Date in Job Status Box on Job - Improvement
Use Case: CSR cancels a job and months later goes back to reference cancelled job. The status box turns red and says "Cancelled" but retains the original scheduled date, even if the job was cancelled months after the original scheduled date. This ...
As an integration partner, I am unable to update the Job Notes field via the ServiceTitan API so that mutual customers can reference job related information in the location they would expect. Without this, I am forced to pass this information in a...
Allen Vartazarian
about 6 years ago
in
0
Needs review
audit trail improvement when extending job duration/end time
Currently, if only the end time is changed (either through Job > Reschedule or dragging on dispatch board), the audit trail says someone has rescheduled the appointment. so sometimes when you look at a completed job, you see the audit trail say...
Areni Mahdessian
almost 6 years ago
in
0
Needs review