All ideas

Use case - a customer does work in multiple Business units (AC, Plumbing, Electrical) and a Plumber is trying to sort through a bunch of calls through the mobile history tab to easily find the calls related to that business unit. It will save tech...

Use Case: CSR cancels a job and months later goes back to reference cancelled job. The status box turns red and says "Cancelled" but retains the original scheduled date, even if the job was cancelled months after the original scheduled date. This ...

As an integration partner, I am unable to update the Job Notes field via the ServiceTitan API so that mutual customers can reference job related information in the location they would expect. Without this, I am forced to pass this information in a...

Currently, if only the end time is changed (either through Job > Reschedule or dragging on dispatch board), the audit trail says someone has rescheduled the appointment. so sometimes when you look at a completed job, you see the audit trail say...