All ideas

Tenant would like to be able to paste a hyperlink into a job summary where the tech can then click into the link and see/hear whatever the dispatcher/CSR sent. This will eliminate the hassle of downloading and attaching files to the jobs or at lea...

Sometimes in Big projects, with too many attachments, it becomes hard and time consuming to upload files one by one, or even multiple files at once, it will be great to be able to upload a folder that contains documents.

What problem is the customer facing? The customer is facing an issue where they are having to click into the job photos one by one. They would like to be able to view a slideshow of the job photos instead. Why is it useful? Allows office users ...

What problem is the customer facing? The customer is facing an issue where a dispatcher accidentally booked a job for a previous date and the technician assigned to the job was able to dispatch to it, causing confusion for their customer. They wo...

The Job Types settings page is due for a redesign. When analyzing / auditing Job Types settings, it would be nice to have a global overview all Job Types settings. The Employee Payroll Settings page was recently redesigned and has a global view of...

Tenant gentecservicesinc expressed that while the new Project page redesign is GREAT, the "Financials" menu is missing critical information regarding discounts. Without listing discount details in that menu, the Financials tab is essentially inacc...

When booking a new job from Mobile, technicians are usually in a hurry and making this process as quick and easy, as possible would save a lot of time for the office staff later; not having to get the information the tech forgot to get. Currently...

Current, you are only able to add a job to a project if it is part of the same service location. However, there are cases where a tenant considers a project, not by location but by who is being billed. This has more of a commercial application, bu...

Add a pop-up to notify CRS/Dispatchers if they are booking a job for a technician on a day that the technician already been "check out" via the gear icon on the Dispatch Board. At this moment, you are able to assign a job to a tech who has been ch...

For customers using the Project Tracking Module, you can sort each of the columns in the tables for Jobs and Appointments but you cannot sort any columns for the other tables on the project page (Technicians, Purchase Orders, Financials). This wou...