All ideas

Issue: Customer is stating that they're running into issues because their technician is starting close and ending really far away. Potential Solution Ability to use the Home Address as a starting point or ending point for their jobs. IF we allow t...

As of the release of appointments, tenants are accidentally forgetting to delete unused appointments on jobs that are completed early. Once the invoice is exported they are unable to delete those unused appointments. It would be helpful to set up ...

Tenants need the ability to create different business hours for different days as not all businesses work the same hours Mon-Fri. They also need the ability to start on the half hour as well. Not having this ability is forcing them to create work ...

Most alerts allow you to filter them based on tags. The "Technician Requests Additional Appointment" alert does not have that option (only BU and Job Type). There's no way to be alerted when jobs with a specific tag have an appointment request pen...

For new construction customers, oftentimes they will do similar types of projects over and over and over again that require the same number of visits to complete (there are, of course, exceptions, but is true for the most part). It would be awesom...

Currently the workflow for office users to attach a PDF form to a job requires them to save the pdf form after inputting information and then upload the PDF to the job itself. This feels unintuitive, especially considering the pdf forms autoattach...

Problem: When using the new FG to edit exported invoices and sync to QB, the actions of syncing/bypassing the edits do not appear int he job audit trail. The action of editing the invoice does appear in the job audit trail but the final action of ...

What problem is the customer facing? Customers can add our native "Customer PO #" field to the job booking page. This field displays on the invoices sent to the customer. However, users cannot easily view the customer's PO # in our user interface....

Issue: Technicians sometimes leave directly from there home OR are told to come into the office before they start their day. This requires the user to update the technician home address each time for the Optimize Technician route to work correctly...

Currently when using the Search screen to search for Jobs, you can filter by Business Unit, but Business Unit is not returned in the results in the UI. The BU is included in the export file, but tenants are requesting that BU be added to the resul...