All ideas

Issue Currently, there's logic inconsistency with regards to what order tags appear in on the job page compared to the dispatch board. On the dispatch board, tag order is determined by level of importance, and then by alphanumeric order. When user...

Allow users to determine if the custom field should appear on Mobile or not. This can be a check box in custom field settings. Alternatively, all Call Booking custom fields could be hidden from Mobile, but still have the Job Custom fields (that ar...

As of today you can turn off signature requirements for specific customers or specific job types which is nice but we also need it for the business unit level. Usually the signature requirement is turned off for commercial customers and alof of th...

Not all companies use Zones based on city names or set zip codes, especially in Canada where their postal code system is different than in the U.S. The option to create zones based on distance from the office could further enable tenants who price...

Wanting to merge two projects with multiple jobs within it. Manually having to detach job from one project and linking to another can be tedious. Especially since a project cannot be empty and will need a dummy job in order for it to no longer be ...

When a tenant is booking multiple jobs for the same customer, for two different service locations, they are unable to create a project. This is allows a more organized and efficient approach when booking jobs for the same customer with multiple se...

What problem is the customer facing? In the construction world, they will be scheduling 5 or more appointments per phase. If the Project gets pushed back a week due to a delay, they would need to click the Edit Appointments button and go in and ma...

Multi-trade shops that offer a wide array of services, need a way of notifying the customer which service will be performed during their next visit. Shops can be performing multiple projects (ie an HVAC job & a Plumbing job) during the same we...

Description: What problem is the customer facing? Old logic PRE-appointments dictated that tenants create different jobs within a project for multi-day jobs which would put the most recently created job at the top of the list. New logic with appoi...

Customer is requesting the ability to configure and apply after hours modifications to time and materials (CSP) like you can for dynamic pricing