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Add Section to Project Tracking Page for Equipment Installed on Associated Jobs With Serial Numbers

Problem: Customer would like to see from the Project Page a section for Equipment (with Serial Numbers) installed on any Job as part of that Project. With the redesigned page it could be it's own section at the bottom of the list on the Left. This...
Guest almost 3 years ago in  0 Needs review

Bulk book sold estimates into jobs

Problem: Currently for carpet cleaning workflows with a plant it's not uncommon for the plant worker to have to book multiple estimates into jobs every day. He'll go through the workflow of filling forms, building estimates, all from a tablet he's...
Guest almost 5 years ago in  0 Needs review

Add Automatic Invoicing to Job Audit Trail

When using automatic invoicing, a job's invoice gets sent to the customer automatically when the job is completed. The action of the invoice being sent does not appear in the job's audit trail (like it does when the invoice is manually sent by a u...
Guest about 2 years ago in  0 Needs review

Shorten Description Fields on Invoice (Show Full Description on Hover)

Problem: Descriptions on the invoice screen can take up a lot of vertical space on the page and make it difficult to read/review the invoice details. This includes the invoice summary and the descriptions for pricebook tasks, materials, and equipm...
Guest about 3 years ago in  0 Needs review

Add Multi-Select Capability to the "Add Existing Job" modal in Project Tracking

Problem: when a customer goes into the Project Tracking screen and needs to Add Existing Jobs to the project that got scheduled outside of the normal flow, these can only be attached one at a time, even though you can see in the modal multiple job...
Guest about 2 years ago in  0 Needs review

Add returns to Audit Trail in Project Tracking

A return will display in the Audit Trail when linked to a Job, but not at the Project level. For our Comm S/R and Construction tenants who are using Project Tracking, you can add a purchase order directly from the project page, so the only way to ...
Guest about 3 years ago in  0 Needs review

Customer would like the option to merge projects instead of existing "detach" and "attach" functionality.

Customer finds current workflow for project editing a bit cumbersome, and would like a more streamlined process.
Guest over 4 years ago in  1 Needs review

Improvement for job workflow when charging a no show fee

What problem is the customer facing? Tenant typically charges the customer a no show fee when a tech arrives to a job and the customere isn't home. No work is actually completed but a fee is charged so an invoice needs to be created, so the invoic...
Guest over 5 years ago in  2 Needs review

View Dismissed Estimates on Job Screen

From customer "Please bring this to the product development team again. I requested this over a year ago and I think it is really valuable and important and I don't think it requires much programming on your end. Please see my attached job scre...
Guest almost 6 years ago in  0 Needs review

Tags Used Alert

Customer uses DOT certified tags, because of state requirements. Wants the ability to set up a tags used alert for CSR's to prioritize job bookings.
Guest almost 5 years ago in  0 Needs review