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Include Sold Hours on Project Screen

Customer wants to be able to see the "Sold Hours" of all the invoices/jobs on the main project page. Currently right now customer needs to click on each individual invoice and calculate by hand what the sold hours are. Would be much easier and eff...
Guest over 4 years ago in  1 Needs review

Link Job recall to the project the job is linked within

Tenant would like the ability to have a job created as a recall to be linked in the project that the orignal job was assigned to. Having to go into the recall job and add it it time consuming and it should be auto linked just due to the workflow.
Guest over 2 years ago in  0 Needs review

Ability to sort Scheduled Appointments menu by most to least recent appointment

Currently, when you open up a Job page and scroll down to the "Scheduled Appointments" menu, the system lists all of the appointments form LEAST recent appointment date at the top, to MOST recent apptmt date at the bottom of the list. The issue wi...
Guest over 2 years ago in  1 Needs review

Disabling "FilterLeadJobsWithSameCustomer" significantly increases search load/buffer times

Enterprise tenant Parker and Sons requested that the FG "FilterLeadJobsWithSameCustomer" be disabled so they could more effectively link recall/warranty/lead jobs to jobs under different customers. The reason being that they have retail jobs that ...
Guest almost 4 years ago in  0 Needs review

Online estimates if signed while job still in "working" status can prompt "perform work now"

Description: What problem is the customer facing? They have many instances where they send the online estimate for approval to the owner who is not at the location (vacation home, spouse not there at time of inspection etc.) so when they send the ...
Guest over 5 years ago in  0 Needs review

Request to display tax status on job and/or PO

Customers are requesting the need for the tax status to be visible on jobs and/or PO's as there is no way for anyone to see the tax status while creating the PO.
Guest about 3 years ago in  0 Needs review

Allow technicians ability to mark jobs are recall on Mobile

What problem is the customer facing? Recall job rates are not accurate because technicians forget to fill out recall forms and/or forget to call the office to have them to mark the job as a recall. Do you have a recommended solution? Create a...
Guest almost 5 years ago in  1 Needs review

Ability to Review Previous Job on a Project on Mobile

When viewing the project, the ability to click into previous jobs is not available. You can see that there was a previous job but you can't select and see what work was done and what the technician was assigned. However, you can go to the overall ...
Guest over 5 years ago in  0 Needs review

Sending emails to customers for upcoming appointments

At the moment, for tenants can only call or log a follow up from the upcoming appointment tab but if they want to email, they would need to do that outside of ST. The tenant would like to have the option to email reminders to customers that they a...
Guest over 5 years ago in  0 Future consideration

Ability to add labels per time entry

Customer track BvA in a very detailed manner. Labor on a project may hit different phases within BvA. Currently, there would need to be a 1:1 relationship between the job/phase in order for the timesheet to hit the desired cost/label. When jobs ar...
Guest over 3 years ago in  0 Needs review