All ideas

Problem: With everyone being remote now we've all gotten used to @ing someone when we need someone to follow up in slack, or gsheets, or salesforce. Ideally we can bring this functionality to the job history section for when I need someone to do s...

Customer is requesting the ability to configure and apply after hours modifications to time and materials (CSP) like you can for dynamic pricing

Problem: Customer has several pages of Locations for a commercial builder, i.e. 73 locations under a single customer. They have to keep clicking the "Next" button until they find the appropriate Location, when adding a project from the Call Screen...

airworkssolutions is seeking the ability to edit multiple Job Types at the same time.

Our current alert messaging doesn't always help inform a tenant as to what needs to happen when they receive an alert. While alerts themselves can be incredibly helpful, the ability the customize the messaging in an alert would be only bolster the...

A customer's workflow has been "decimated" by the new Appointments. Their techs used to see Jobs that were on Hold in the History tab on Mobile, but now, with Appointments, the Jobs are being marked "Done" and the techs can't easily determine whic...

What problem is the customer facing? Customers have to manually send the booking confirmation after bulk booking several jobs and using route optimization. Irrigation customers book and assign their jobs months in advance and then set the route fo...

Issue This tenant has an issue with our campaign tracking: they have a phone system where the customer can dial 1 and the tenant will call them back (outbound call). Because the job is then booked from an outbound call, the tenant's marketing num...

Currently projects are only able to be scheduled for a single locations per customer. This causes problems for a lot of customers who do work for landlords servicing multiple units or installations. Future jobs are still broken up by units and the...

Issue: Customer was adamant about having a "Multi-appointment" booking capabilities that do not limit them to a maximum of 5 appointments. Potential Solution Adding a "Start/Stop range utilizing a Calendar that coincides w/ their BUSINESS HOURS, w...