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Add Permit Module instead of needing Tag/PO/Report workflow

Customer coming from Successware uses a Permit Module that lives within a Job and there's nothing comparable in ST - need combination of Tags, POs, and Reports to get close to what they had and still doesn't capture all info needed i.e. alerts whe...
Guest over 3 years ago in  0 Needs review

Create a "job completed early" alert

As of the release of appointments, tenants are accidentally forgetting to delete unused appointments on jobs that are completed early. Once the invoice is exported they are unable to delete those unused appointments. It would be helpful to set up ...
Guest over 4 years ago in  0 Needs review

Enhanced Project Audit Trail: Capture Payment Applied Actions

What problem is the customer facing? Certain user actions are not captured in a project's audit trail like they are in a job's audit trail. In a job audit trail we can see many actions, such as who/when a payment is applied to an invoice. Currentl...
Guest almost 3 years ago in  0 Needs review

Allow "Optimize Technician Route" to choose whether the technician should start at the Job furthest or closest away from the Home Address

Issue: Customer is stating that they're running into issues because their technician is starting close and ending really far away. Potential Solution Ability to use the Home Address as a starting point or ending point for their jobs. IF we allow t...
Guest almost 4 years ago in  0 Needs review

CSRs in office can automatically fill out and attach a PDF Form to a job

Currently the workflow for office users to attach a PDF form to a job requires them to save the pdf form after inputting information and then upload the PDF to the job itself. This feels unintuitive, especially considering the pdf forms autoattach...
Guest almost 7 years ago in  2 Needs review

Transfer data between "Custom Field" that appears in multiple places

Tenant azbestgaragedoor has a custom field "Permit Filed Date" that is set to appear on both the Project page and the Job page. The current issue is: whatever info is entered into this custom field on the Project page, that info does NOT transfer ...
Guest over 2 years ago in  1 Needs review

Set default number of Appointments by Job Type

For new construction customers, oftentimes they will do similar types of projects over and over and over again that require the same number of visits to complete (there are, of course, exceptions, but is true for the most part). It would be awesom...
Guest almost 5 years ago in  0 Needs review

Needs the ability to customize business hours

Tenants need the ability to create different business hours for different days as not all businesses work the same hours Mon-Fri. They also need the ability to start on the half hour as well. Not having this ability is forcing them to create work ...
Guest about 4 years ago in  0 Needs review

upcoming appointment visibility expansion

customer would like to see the next 2 assigned/dispatch/working appointments for the next two days- not just today only.
Guest over 2 years ago in  0 Needs review

Add "Edit Exported Invoice" Sync Actions to Job Audit Trail

Problem: When using the new FG to edit exported invoices and sync to QB, the actions of syncing/bypassing the edits do not appear int he job audit trail. The action of editing the invoice does appear in the job audit trail but the final action of ...
Guest over 4 years ago in  0 Needs review