All ideas

Customer coming from Successware uses a Permit Module that lives within a Job and there's nothing comparable in ST - need combination of Tags, POs, and Reports to get close to what they had and still doesn't capture all info needed i.e. alerts whe...

Problem customers are facing:Equipment/Materials are ordered for a project. The PM has to navigate to the project to find out what was ordered and the status. Equipment/Materials arrive for a project. The PM needs to be notified as soon as possibl...

Problem: Inability to leave a note on project portfolio makes it difficult to understand week over week where we left off from previous weeks. Solution: Add the ability to leave a note/read a previous week's note on project portfolio.

Problem: There's no way to require a custom field on a project. This is super necessary to make sure we can record important information on a project. Additionally, these fields should only be required as specific statuses in the project. Solution...

Problem: On project portfolio there's nothing drawing attention to projects that should require cost adjustments or projects that need to be billed for. Solution: Allow for filtering on the project portfolio screen similar to what we have in repor...

Tenant azbestgaragedoor has a custom field "Permit Filed Date" that is set to appear on both the Project page and the Job page. The current issue is: whatever info is entered into this custom field on the Project page, that info does NOT transfer ...

What problem is the customer facing? Certain user actions are not captured in a project's audit trail like they are in a job's audit trail. In a job audit trail we can see many actions, such as who/when a payment is applied to an invoice. Currentl...

Issue: Customer is stating that they're running into issues because their technician is starting close and ending really far away. Potential Solution Ability to use the Home Address as a starting point or ending point for their jobs. IF we allow t...

As of the release of appointments, tenants are accidentally forgetting to delete unused appointments on jobs that are completed early. Once the invoice is exported they are unable to delete those unused appointments. It would be helpful to set up ...

customer would like to see the next 2 assigned/dispatch/working appointments for the next two days- not just today only.