All ideas

The Job Types settings page is due for a redesign. When analyzing / auditing Job Types settings, it would be nice to have a global overview all Job Types settings. The Employee Payroll Settings page was recently redesigned and has a global view of...

Tenant gentecservicesinc expressed that while the new Project page redesign is GREAT, the "Financials" menu is missing critical information regarding discounts. Without listing discount details in that menu, the Financials tab is essentially inacc...

What problem is the customer facing? This large enterprise shop and has multiple instances in which technicians have the same legal name. In their case, one thing that distinguishes technicians with the same name is the business unit they are ass...

Problem: Enterprise shop trying to eliminate the number of clicks in routine repeated tasks, like looking up Jobs and Invoices, is asking for the function of when the invoice or job number is entered into Search and there is one exact match, open ...

The tenant indicates that they would like for a Project to be automatically created when marking a job as a Warranty. This project would include the Original Job and the Warranty Job.

Tenant would like to be able to paste a hyperlink into a job summary where the tech can then click into the link and see/hear whatever the dispatcher/CSR sent. This will eliminate the hassle of downloading and attaching files to the jobs or at lea...

What problem is the customer facing? The customer is facing an issue where they are having to click into the job photos one by one. They would like to be able to view a slideshow of the job photos instead. Why is it useful? Allows office users ...

What problem is the customer facing? The customer is facing an issue where a dispatcher accidentally booked a job for a previous date and the technician assigned to the job was able to dispatch to it, causing confusion for their customer. They wo...

For customers using the Project Tracking Module, you can sort each of the columns in the tables for Jobs and Appointments but you cannot sort any columns for the other tables on the project page (Technicians, Purchase Orders, Financials). This wou...

The customer knows that data-tasks exist for the purpose of importing data into ServiceTitan. However, the tenant was wondering if a simple upload functionality could be made available, in case they need to upload multiple jobs for a customer in a...