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Project Creator in Audit Trail

Problem: Customer would like to have the Project Creator logged in the audit trail. This is important to them for instances when a project should not have been created and they want to train staff.
Guest almost 5 years ago in  0 Needs review

Ability to Set Appointment times and time slots, per day

At this time, when looking at settings > operations > business hours, we only see the option to set Time Slots for Monday-Friday, Saturday, and Sunday. It would be great to have the ability to set the time slots individually from Monday - Fr...
Guest almost 5 years ago in  0 Needs review

Permission to disable additional jobs added to a closed out Project

Create a permission where if a Completion Date is selected and a Project is closed out, that no new jobs can be added to that particular project. Only office Admins with the permission to edit closed out Projects would. This helps with payroll and...
Guest about 5 years ago in  0 Needs review

Show Job Scheduled date and time at top of Job page

Description: What problem is the customer facing? Customer has to scroll to the bottom of the job audit trail to see when the job was booked for (date and time) and wants to be able to see this more at a glance. The Job Received item isn't necessa...
Guest about 5 years ago in  0 Needs review

Job Page should display invoice balance

Customer is requesting the ability to see an invoice's balance from the job page itself. Presently, the user must click into the invoice to see balance information.
Guest about 5 years ago in  0 Needs review

Have the ability to condense the new Job Screen - in Mouse Release

My customer was in her Next account and stumbled upon the new Job Screen layout. She says it's too large and takes up too much room. She'd like the ability to condense the way it displays.
Guest over 5 years ago in  0 Needs review

See files attached to emails in job audit trail

Customer-Facing Problem: Customer wants to review emails sent by office or tech employees with attachment. Currently, we cannot determine if an email was sent with a file attached. Use Case: Review outbound customer email and invoice communication...
Guest over 2 years ago in  0 Needs review

Add date in bulk booking confirmation pop up

It would be nice to add the date the jobs are booked on in this pop up message. In testing, I often forgot which days I booked the jobs for and it would be easy to reference this pop up to locate the day on the dispatch board to confirm that the j...
Guest over 5 years ago in  1 Needs review

Add a Button to Call the Office from the Mobile side

Currently, technicians don't have a way to call the office from the app unless they add the number to the contact. Then the office would have to turn off job notifications. It would be easier to have a button that says "Call the Office" on the job...
Guest over 5 years ago in  1 Needs review

Ability to import/export more data

A tenant who has over 60 techs would like the ability to mass upload information to tech profiles, including custom fields. Manually keying in details for over 60 techs becomes a daunting task and requires too many clicks to edit, enter, and save.
Guest over 5 years ago in  0 Needs review